When I first started in the finance and insurance industry back in 1991, I’ll never forget being told that you can even insure a burning house for the right premium. And when you think about it, as alarming as that statement might be to some of you, it is actually very true! Well let me reassure you, the same goes for obtaining a loan.
By understanding the 4 C’s of credit, not only will you be able to ensure all of your future loan applications will be approved with little fuss or stress, you’ll also understand why well located, median priced residential property is the easiest asset class to use when it comes to securing credit.
So what exactly are the 4 “C’s” of credit and why are they so important? Quite simply they are;
- Character of the applicant
- Capacity to repay
- Capital contributed to the deal
- Collateral – what is used as security for the loan
Because of the lengthy explanation required to truly understand and appreciate the 4 “C’s” of credit, I intend to break this discussion into 4 parts, delivered to you over the next 4 issues of the monthly Trilogy report. All 4 related articles will then be posted onto the website so you can access them at any time for future reference.
So let’s begin with Part One, which deals with the first “C” of credit, being Character. In this segment, we will consider what a lender is looking for in the character of an applicant, exploring in depth where weaknesses can occur and more importantly, how you can overcome them in order to obtain that all important approval you’re looking for.
In this instance, Character isn’t about whether you’re nice to your Grandma or you take in stray animals and help little old ladies cross the street. When it comes to credit applications, specific character traits of the applicant that lenders are scrutinising include:
- Who is the identity borrowing the money? Are you applying as an individual, a married couple or a more complex trust structure?
- What is your previous borrowing history and who were the previous lenders you used?
- What credit enquiries are listed on your credit file?
- What is the history of your occupation/employment?
- Do you have a history of stability in your primary residence?
- What is your current Statement of position? i.e. assets and liabilities.
- What credit profile can be made of you, as the applicant?
Make no mistake, lenders will add all of these elements together in order to create a comprehensive profile of you, as an applicant. Some lenders use this criteria to credit score, and even though they won’t openly publicise it or tell you outright, the fact of the matter is you get more points for having a stable profile and longevity when it comes to your employment and relationship, how well you are asset backed (eg. if you have real estate as collateral) and your own abode. So the aim is to establish a good profile that is attractive to creditors.
Let’s look at each of the above bullet points and dissect them. This will help you understand some of those seemingly nosey questions you get asked when applying for finance.
Who is the identity borrowing the money?
This is fairly self explanatory; is it a trustee acting on behalf of a trust, an individual person or is it a married couple?
The truth is, different lenders like or dislike different borrowing identities. For example, Westpac Residential don’t like to do trusts with corporate trustees. That’s not to say they won’t deal with them altogether, but if going this route with Westpac you should be prepared to endure a long contract and painful journey.
Borrowing parties need to be properly identified from the onset, which is why you are asked for identification when applying for a loan.
What is your previous borrowing history and who were the previous lenders you used?
What have you done in the past when it comes to lending; who did you borrow the money from and how was that loan conducted? Were the payments made on time or were you continually chased for the repayments? This shows the lender how committed you, as the borrower, were to your previous loan obligations. If there is an obvious history of apathy, a lender is understandably unlikely to get involved with the borrower.
This is why lenders ask for loan statements for existing loans and credit cards. They are looking for the conductivity of other loans. As I’ve heard so many times from various banks, “If the applicant cannot make a repayment on time for a $5,000 credit card, why should we approved them for a $400,000 loan?”
The other point to note is who has given you money in the past. Was it a payday lender or was it a big reputable bank? The lenders you use tell future finance organisations a lot about you. For example, if you had numerous enquiries from Ford Credit on your file, it could be reasonably assumed that you upgraded your car regularly. It could also be reasonably assumed that you would have lost money on each of those transactions, which could then lead the credit assessor to reasonably assume that you don’t make very good investment decisions. See how this is gong towards building your profile? (There are exceptions here of course; for instance you may have a courier business and be buying a fleet over a number of years.)
Now there is nothing wrong with having one or two car loan enquiries on your credit file over a 5 year period, but I have seen in excess of 10 with some clients! If you have that many enquiries for that type of credit and you are applying for a speculative property loan, let me assure you that these will definitely go against you.
So what do you do to create a sound profile when it comes to your previous borrowing history and lender relationships? I would strongly advise that you ensure all of your repayments are made on or before the due date. Incidentally, if you were late by 3 days on last month’s repayments, making this month’s payment 3 days early does not mitigate that late payment. Furthermore, you should always be selective as to who you approach for finance. Remember, any lender you have a relationship with, or even request money from, will be listed on your credit file. So it’s important that the companies appearing on your history are credible and reputable, not flash-in-the-pan money traders.
What credit enquiries are on your credit file?
A credit officer can tell a lot about an applicant by the lenders and frequency of enquiry on the borrowers credit file. For example, are the enquiries on the credit file for consumer or commercial credit? Your personal credit file is broken into two parts; consumer – where credit cards, car loans and consumer enquiries are held and commercial – which incorporates things like your truck lease, business overdraft, and all business/investment enquiries.
The credit analyst is looking for anything that is abnormal to his lending policy. He only has access to the last 5 years of your credit history (apart from bankruptcies which are kept on file for 10 years) and is trained to believe that the last 5 years will reflect the next 5 years, give or take.
If there is an abundance of consumer credit enquiries over those five years, he could reasonably assume that this applicant liked to borrow for consumer items and wasn’t a very good saver. If the enquiries were predominantly commercial, that can tell the analyst a story too. He will be giving careful consideration to who the lenders were, whether it was cashflow business finance (which would suggest the business had cashflow challenges), or whether enquiries were made for real property, eg. the purchase of a commercial building.
The analyst will be asking; what lenders are on the file? Are they reputable lenders or are they lenders of a last resort type nature and if they were the latter, how frequently were these lenders used?
You can see how a credit analyst presumes a story from what they see, which is why it is so important to fully explain your credit file to your broker so that they can convey any history to the analyst and mitigate possible shortcomings in your credit file.
If you’d like to obtain a copy of your credit file, please contact us here at Trilogy and for a small fee we can do this on your behalf, or you can go to this link and register to be notified whenever someone accesses your credit information.
What is the history of your employment/occupation?
Are you self employed or are you a PAYG employee? How long have you been in your current job or industry? Are you a tertiary educated applicant? If you are self employed, what is your primary industry? Do you hold ongoing contracts? Are you in the medical field or some other type of area that isn’t usually impacted by an economic downturn or recession, or are you a luxury car salesman who will potentially be severely affected? All of these questions are more pieces in the jigsaw puzzle of the applicant’s character.
Different jobs, as you can imagine, are viewed differently by lenders. For example, if you are employed as an unskilled labourer you will be viewed differently than say, a registered nurse. It could be perceived that an unskilled labourer may find it difficult to retain employment during tougher economic conditions, whereas a nurse’s clientele (patients) are typically not economically driven.
Now to be fair here, if you were a labourer and had been in your job for 3 years or more, having worked in that particular industry for 5 years or more, you’d be looked upon exactly the same as the Registered Nurse when it came to your credit personality. Of course the same theory applies for the nurse; if they had floated in and out of numerous jobs every 6 months or so, the credit assessor would be concerned as to why they had such frequent changes to their employment status, particularly if their home address had changed just as often.
I know longevity in the workplace might seem kind of boring, particularly for all the Gen Y’s out there, but you can’t beat stability in employment on a loan application. It tells a story of consistency and dedication; all the things a lender wants to see. Changing employers and/or industries will be looked upon unfavourably and go against the applicant. But remember – it can all be mitigated if there is a story to tell.
Do you have a history of stability in your primary residence?
This one is more for those of you who rent; as with employment history, a lender likes to see that a borrower has shown some stability at their home address. Of course this isn’t always possible, what with landlords selling their properties or moving back in and forcing the tenants to move on, or a share house situation coming to an end, but again this is something that should be explained to your broker. The applicant that has had multiple addresses over a 5 year period does beg the assessor to ask why. There is usually a story and this issue can be mitigated if the story is reasonable.
An example that the assessor doesn’t want to see is the applicant that has had a number of failed relationships and has moved out to a new address, seemingly repeating this pattern time and time again. In general, changing employers and addresses frequently does ring alarm bells for credit assessors and these applications are typically difficult to get over the line without a healthy deposit mitigating risk from the lender.
Don’t think you can cut out addresses on you loan application and get away with it either, because previous addresses are recorded on your credit file and assessors will cross reference your application with your credit file. When it comes to applying for credit, honesty is truly always the best policy.
What is your current Statement of position? i.e. assets and liabilities.
We sometimes receive credit applications back from lenders with the comment “poor SoP for age”. Now this is not some strange insult reserved for the finance industry, rather it actually means that the applicant’s “Statement of Position” is not up to scratch when compared to someone else in a simular industry at a similar age.
It can mean that the applicant has a lot of “toys” instead of a lot of tangible assets, like a good superannuation fund, cash in the bank, shares, equity in property or even a car. The lender is really saying that this person, during their working career to date, has not spent their income wisely or saved sufficient funds for a rainy day and of course they are concerned that this habit will follow the applicant going forward.
Once again, the good news is that a weak SoP can be mitigated if there is a story to tell regarding a change in personal circumstances, such as a divorce or a return to full time study to better one’s employment prospects.
Here’s an example of what lenders like to see; a full time employed labourer in the same industry for more than 5 years, who has some cash savings (this might only be $2,000, but is better than nothing). A reasonable superannuation balance, relative to the time they’ve been in the workforce. Car ownership or a small balance on a car loan to be finalised and equity in their owner occupied property. The equity may only be 30 to 40%, but this shows stability and commitment to their SoP.
Here’s what they don’t like to see…an accountant who has been in their job for more than 5 years, driving a BMW for which they owe more than its worth, in possession of frequent flyer credit cards close to, or at their limits, with no savings and a deposit for the new house they’re after that was not saved, but came from a deceased relative.
Can you picture yourself as the credit assessor and see the difference? Just because the accountant makes more money, it doesn’t mean they spend it more wisely. The old rule of, “He who dies with the most toys wins,” really doesn’t work on a loan application.
What credit profile can be made of you, as the applicant?
As you read through all of these points, you can start to see how a credit officer will put together a profile of you, as the applicant. Remember, many potential glitches in your history can be mitigated if there is a solid story to tell, which there often is. But if the general character is even slightly questionable, the loan is either going to be heavily conditioned or declined. The Character of the applicant is equally as important as the other three “C’s”; Capacity, Capital, and Collateral.
On the other hand, if the applicant demonstrates excellent Character they will be given leniencies on what they can do as a reward of sorts. For example, if an applicant is stable in employment and has an excellent Statement of Position, bank policy could be bent to accommodate their requirements. I’ve often heard credit managers say, “This applicant can have whatever they want from us.”
Isn’t this a much better position to be in than trying to explain a bunch of shortcomings?
A bit more on the subject of shortcomings; when a lender is assessing your character and finds a weakness, it can be countered by a strength. For instance, your character may have been damaged by a previous default of a loan, but this can be countered by contributing more cash towards the transaction (Capital). In other words, the applicant can put more deposit into the deal or as some lenders call it, more “hurt money”. This demonstrates that the applicant is prepared to commit more to the deal and override their past character deficiencies.
If you’d like to know more about the first “C” of credit – Character – or what is on your credit file, feel free to give us a call and we can walk through what you might need to do in order to repair any potential damage and/or maximise your chances of success next time you are seeking finance.
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